Dispatch
Please keep in mind that we are a small company, which manufactures every product with a lot of love and time. That is why we ask you to choose your products consciously for the love of the environment.
Each product is designed individually, cleansed and energised by the designer. We want to give your product full attention, so the processing might take a little bit longer than you might be used to. The time for this individual process usually takes 3 – 7 working days.
For personalised jewelry, the processing time may vary and is 4 – 6 weeks from the date of payment.
If you would like an order to be delivered to you at a certain time, please contact us and we will tell you whether we are able to deliver your order to you at the desired time.
Processing time before dispatch
3 – 7 working days (Individual designs: 4 – 6 weeks)
Delivery time after dispatch
We ship via DHL (Deutsche Post).
Within Germany: 1 – 3 days
Austria, Switzerland, Netherlands,
France, and Czech Republic: 2 – 6 days
Italy, Spain: 3 – 8 days
United Kingdom: 3 – 6 days
USA :10 – 12 days
Canada: 8 – 13 days
Australia and New Zealand: 10 – 14 days
All other countries: 10 – 18 days
For packaging and dispatch within Germany we charge an amount of 5.00 Euro. For packaging and shipping worldwide we charge an amount of 7.00 Euro. Express shipping: weekdays until 17.00 o’clock (Standard Express) 12,00 Euro.
Delivery is free of charge for all orders over 100.00 Euro to all countries worldwide.
The final delivery time within which we deliver the goods to you in the event of acceptance of your order by us (final delivery period) will be indicated to you within the ordering process. The final delivery time (processing time + delivery time) begins on the following working day after receipt of your order.